Foxbyte Insights
Practical guides for business technology decisions and everyday computer concerns.
AI & Automation
An automation needs an operating owner after delivery. Someone must notice stalled work, understand the business consequence and control changes to rules, access and connected systems.
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Read the guide: Who owns an automation after it goes live?AI & Automation
Write the acceptance criteria before a pilot begins. The test should show whether the agreed business boundary works, including difficult inputs and interrupted handoffs.
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Read the guide: How to write acceptance tests for an automation pilotAI & Automation
Before connecting two systems, agree which one owns each record and how the connection will recognise a completed action. Access alone is not an integration specification.
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Read the guide: Questions to answer before connecting business systemsAI & Automation
Design the invoice exception queue before automating the normal path. It is where uncertain information, disputed matches and unauthorised changes become visible to the right person.
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Read the guide: Invoice automation: design the exception queue firstAI & Automation
Document automation starts with knowing what arrives and what must be checked. A clean sample PDF is not enough to define the production requirement.
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Read the guide: Is your document process ready for automation?AI & Automation
An approval workflow is a record of authority as well as a sequence of steps. Design who may decide, what they must see and what happens when nobody can act.
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Read the guide: Design an approval workflow that handles absence and exceptions
Business IT
IT onboarding is complete when the new employee can perform the agreed work with appropriate access and knows how to get help. An account-created notification is only part of that outcome.
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Read the guide: IT onboarding for a new employee: a practical handover checklistBusiness IT
Choose an IT operating model by the responsibilities the business needs covered. In-house, outsourced and shared arrangements can all work when decision authority and handoffs are explicit.
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Read the guide: In-house, outsourced or shared IT support: choose by responsibilityBusiness IT
A managed IT agreement should say which people and systems are supported, how requests are handled and what work needs separate approval. “Unlimited support” is not a complete scope.
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Read the guide: What belongs in a managed IT support agreement?
Cybersecurity
A cybersecurity assessment should produce a prioritised account of what was examined, what was found and who should act. A score without scope or evidence is difficult to use.
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Read the guide: What should a business cybersecurity assessment actually produce?