DECISION HUB / FOXBYTE SYSTEMS
Find the technology service that fits the need.
Buy computers, IT hardware and software, arrange installation and configuration, support the team, build a website or assess a problem. Use the decision below to reach the right service without having to know every technical term.
CHOOSE BY THE OUTCOME
- Keep daily work moving
- Build a business asset
- Buy hardware and software
- Assess a fault or data loss
What needs to change?
| Your situation | Start here | Useful information to prepare |
|---|---|---|
| People need recurring help with everyday technology | Managed IT | Users, locations, devices, applications and current support gaps. |
| The business needs a new or improved website | Website Design | Audience, business purpose, content and required functionality. |
| You want defined website scope and prices | Website Packages | Content needs, store requirements and project readiness. |
| You need computers, IT hardware or software | Hardware & Software Sales | Items, quantities, users, software licences, budget and installation or configuration needs. |
| You need planned camera coverage | CCTV & Physical Security | Site purpose, areas of interest, recording and access needs. |
| A laptop or desktop is faulty | Computer Repairs | Model, symptoms, recent changes and data importance. |
| Important files are missing or a drive has failed | Data Recovery | Media, failure, attempts already made and authority over the data. |
Explore the service in detail.
Managed IT
Agree recurring support responsibilities around the environment your team uses.
Explore Managed ITWebsite Design
Shape a clear, editable website around audience needs and business purpose.
Explore Website Design Compare Website PackagesHardware & Software Sales
Computers, servers, networking, printers, accessories, power protection and software. Get a quotation for supply, installation and configuration matched to your needs.
Explore hardware, software & setupCCTV & Physical Security
Plan coverage, recording, power and authorised viewing around the actual site.
Explore CCTV InstallationComputer Repairs
Describe the fault and agree an assessment before replacing components.
Discuss a Computer RepairData Recovery
Protect the chance of recovery by explaining the failure before further attempts.
Request a Recovery AssessmentDecide whether you need a project, support or assessment.
A defined project
A website, equipment rollout or camera installation has a planned outcome and acceptance criteria. Scope, prerequisites, responsibilities and handover should be agreed.
Recurring support
Ongoing help needs a service boundary: included people and systems, channels, hours, escalation, exclusions and reporting.
An assessment first
A fault, data loss or unclear infrastructure problem needs evidence before the appropriate repair, replacement or improvement can be proposed.
Keep automation and security connected to the decision.
An IT problem can reveal a separate process or security need. Repeated copying between systems may justify a workflow review. Unclear access, device protection or recovery ownership may justify a security discussion. The specialist pillars explain those decisions in more detail.
Explore AI Business Automation Explore Managed CybersecurityA useful first enquiry can be short.
- Describe the outcome or problem in plain language.
- Name the affected system or device if known.
- State the number of people, items or locations involved where relevant.
- Explain the timing constraint and whether work is currently stopped.
- Share only information you are authorised to disclose.
Do not send passwords, payment credentials or sensitive files. If data loss or a physical fault is involved, avoid repeated attempts that could make the condition worse; follow the relevant assessment guidance first.
Not sure which route fits?
Describe what you need to improve, build or assess. The first conversation can establish the right service and the information needed next.
Foxbyte Insights
Prepare for the decision.
Business IT
What belongs in a managed IT support agreement?
A managed IT agreement should say which people and systems are supported, how requests are handled and what work needs separate approval. “Unlimited support” is not a complete scope.
Foxbyte InsightsPublished Updated
Read the guide: What belongs in a managed IT support agreement?Business IT
Build an IT asset register that helps with real decisions
An IT asset register should help answer who owns a device, what work it supports and what decision is due next. Collect fields that your team can keep accurate and actually use.
Foxbyte InsightsPublished Updated
Read the guide: Build an IT asset register that helps with real decisions
IT Procurement
Calculate the useful cost of a business computer purchase
Compare equipment cost over an explicit useful period and scope. Purchase price is one input; deployment, support, accessories and eventual replacement can change the practical decision.
Foxbyte InsightsPublished Updated
Read the guide: Calculate the useful cost of a business computer purchase